We have answers.

Can I purchase if I'm from a different country?

LogoJump services are available internationally! This means that as long as you have a valid credit card or PayPal account, you can buy your logo.

Do you send me the font file??

We do not send the font .TTF or .OTF files found in your logo as part of our logo packages, however we do include the font names as part of our Brand Guidelines.

Do you have animated or GIF logos?

LogoJump does not currently have a way for users to purchase animated or GIF logos through our logo editor. Animated logos however can be created via the vector files available in the Ultimate logo package, or as an add-on with the right software.

How can I print my logo on stationary and merchandise?

We recommend using Vistaprint to print your logo on any sort of product, such as business cards. Vistaprint will likely require you to upload your hi-resolution PDF, or EPS logo files that are available in the Ultimate package

What are the Brand Guidelines?

These guidelines outline the general rules to follow when using your logo and brand assets to showcase your company. Brand Guidelines are an asset to any business owner, and by creating a custom document based on your logo design, LogoJump saves you the trouble of creating your own.

Do I own the full copyright to my purchased logo?

Yes, you're free to use your purchased logo for any commercial or non-commercial use, and have full ownership of it.

Can I use my own images in my design?

Yes. If you have any specific images (like symbols or icons) that need to be included with your logo, please submit them to designers with your brief.

How fast will I get my logo package?

You will recieve your logo package within 3 business days from the purchase date.

What is your refund policy?

You may request a refund within the first 14 days of a purchase of any logo package selected.

What if I have more questions?

That's totally cool! Just send us an email with any additional questions and we'd be happy to help out.

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